Gaming is for fun — not stress. At 299bot, we believe responsible gaming is part of a happy and healthy life. Following our tools and guidelines keeps gaming enjoyable every time.
Minimum age requirement
Support services
Protection tools
Transparent policies
We do more than entertain — your well-being is our responsibility too. That is why 299bot offers a range of powerful tools.
Set your own daily, weekly, or monthly deposit limit. With a Deposit Limit on 299bot, you can't spend beyond your budget.
Set a daily or weekly session duration. Once the time is up, 299bot will automatically encourage you to take a break.
Need a short break? Activate a "Cooling Off" period from 24 hours up to 6 weeks. Your account will be suspended for the duration.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. This is entirely your own decision.
Set a Loss Limit if you want to stop betting after losing a certain amount. 299bot will notify you as soon as that limit is reached.
If you feel gaming is getting out of control, our support team is always here. Free advice and assistance are available anytime.
Responsible Gaming means using gaming purely as a form of entertainment — not as a source of income or the center of your life. 299bot always wants every player to enjoy gaming consciously, happily, and within their own means.
Online gaming is growing fast in Bangladesh. From Live Casino and Sports Betting to slots, more people than ever are enjoying these platforms — but responsible play is just as important as the fun.
The core principles of responsible gaming are: Only bet what you can afford to lose. At 299bot, this principle is our top priority. Our platform has no advertisements or promotions that pressure you into placing more bets.
Gaming is a leisure activity — just like watching a movie or enjoying a cricket match. Treat it exactly that way.
299bot's commitment to responsible gaming goes beyond policy — we use both technology and human oversight to put it into practice. Every player's activity is monitored, and automated alerts are sent out whenever needed.
Gaming addiction often develops gradually and can be hard to notice at first. 299bot believes every player should monitor their own behavior. If you notice the signs below, it is time to be careful.
If any of these signs appear repeatedly, do not wait — contact 299bot support or activate the self-exclusion feature right away.
Answer the following questions honestly. If 3 or more answers are "yes", your gaming habits need to be reassessed.
Do you sometimes play "a bit too much" and feel regret afterward?
Are you spending less time with family or friends because of gaming?
After a loss, do you place more bets to try to win back what you lost?
Have the people close to you ever expressed concern about your gaming habits?
Have you gone beyond your set budget when placing bets?
Do you feel restless or irritated when you are not gaming?
These questions are for awareness only. If you feel you need help, do not hesitate to contact 299bot support or seek professional assistance.
Follow these steps to play responsibly at 299bot. They are simple, but highly effective.
Decide how much you are willing to spend before you start playing. Once you hit that limit, end the session — win or lose.
Set a timer. Playing for hours on end puts strain on your mind. Take a short break every hour.
Break free from the "I'll win this time" mindset. Losing is part of the game — never chase losses with more bets.
Making decisions while emotionally unwell leads to poor choices. Play with a clear head and stay healthy.
Come to 299bot for entertainment. If you see gaming as a career or a regular source of income, disappointment is inevitable.
Stay connected with family and friends. If gaming starts affecting your relationships, take a break.
Deposit limits, session time limits, and the cooling off feature are there to protect you. There is no shame in using them.
Review your gaming history from time to time. Being aware of how much you're spending is the first step toward responsible play.
Once you log in to 299bot, you can easily access the protective tools below from your account settings. No hassle — just a few clicks to activate.
Set your own maximum daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Set a session time limit in advance. When the time is up, you will receive an automatic alert.
Automatically pause your gaming once you've lost a set amount. An effective way to stop yourself from chasing losses.
Take a gaming break lasting anywhere from 24 hours to 6 weeks. Your account remains active during this period, but no bets can be placed.
Close your account for anywhere from 6 months to 5 years. The most effective option for a long-term break.
View all your transactions and gaming history at any time. Analyze your own behavior and stay self-aware.
All tools are free to use and can be activated anytime from your account settings. No extra charges apply.
Only individuals aged 18 and above may register and play at 299bot. This is a strict policy. Age verification is completed during registration, and additional identity documents may be requested if needed.
If there are children or teenagers in your household, make sure they cannot access your 299bot account. Keep your password private and use a lock on your device.
Keeping minors away from gaming is every parent's responsibility. 299bot follows a zero-tolerance policy on this matter.
Gaming addiction is a mental health condition and is fully treatable. Do not let shame or hesitation hold you back from getting help. 299bot is always here for you.
Live chat support is available 24 hours a day, 7 days a week. Contact us directly for any questions or help related to responsible gaming.
For detailed responsible gaming requests or self-exclusion, write to [email protected]. You will typically receive a response within 24 hours.
If your situation feels more serious, reach out to a mental health professional or someone you trust in your family. Seeking professional help is a sign of courage, not weakness.
Remember: asking for help is a sign of strength. 299bot always has your best interests at heart.
Now that you know our Responsible Gaming policy, open an account at 299bot today and enjoy a safe, fun gaming experience.
By registering, you agree to our Responsible Gaming policy