Legal Documents

299bot Terms and Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using 299bot. They clearly cover all aspects of your experience, including accounts, bonuses, payments, and responsible gaming.

Last Updated: January 2026 Applicable in Bangladesh
Age Restriction

For users aged 18 and above only.

Single Account

One per person only.

Bonus Policy

Wagering requirements apply.

Payment Rules

Transparent deposits and withdrawals.

Responsible Gaming

A safe and secure gaming environment.

Privacy

Data security guaranteed.

Important: By registering or using any service on 299bot, you confirm that you have read and agreed to these Terms & Conditions in full. If you have any questions, please contact our support team.

1General Terms & Applicability

These Terms & Conditions apply to the 299bot platform (https://299bot.pro) and all associated services. 299bot is an internationally licensed online gaming platform serving users in Bangladesh and around the world.

Using any 299bot service constitutes your acceptance of these Terms. If you do not agree, please refrain from using any 299bot services. 299bot reserves the right to amend these Terms at any time, and your continued use of the platform following any changes will be considered acceptance of the updated Terms.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail. By using the 299bot platform, you confirm that you have the capacity to understand and agree to these Terms.

299bot is intended solely for users in jurisdictions where it is legally permitted. Please confirm that online gaming is legal in your country before using 299bot.

2Account Registration & Usage

To register on 299bot, you must provide accurate and complete information. If an account is created using false or misleading details, 299bot reserves the right to close it at any time and forfeit any funds held in the account.

Single Account Policy

Only one 299bot account is permitted per person, household, or device. If the same individual opens multiple accounts, all accounts will be closed and any funds and bonuses held in them will be forfeited.

Account Security

It is your responsibility to keep your 299bot account password and login credentials strictly confidential. You must not allow anyone else to access your account. If you notice any unauthorized login or suspicious activity, contact the 299bot support team immediately.

  • The mobile number and email address provided at registration must be your own.
  • Transferring or selling your account to a third party is strictly prohibited.
  • Changing your password regularly is recommended for security.
  • Your registered mobile number will be used to recover a forgotten password.

3Age Verification & Eligibility

299bot is strictly for users aged 18 and above. Minors are not permitted to open an account or play any games on 299bot. By registering, you confirm that you are 18 years of age or older.

299bot may request a copy of your National ID, passport, or birth certificate for age verification at any time. Withdrawals may be placed on hold until verification is complete. If an underage account is identified, all associated transactions will be voided.

A note for parents: Please ensure that underage members of your household cannot access 299bot. We recommend using parental control software on your devices.

4Deposit & Withdrawal Policy

Multiple payment methods are available for deposits on 299bot, including Mobile Banking, Nagad, and Rocket. All deposits and withdrawals must be made through your own verified payment method — transactions from third-party accounts are not accepted.

Deposit Policy

  • The minimum deposit amount is set by 299bot and is subject to change.
  • Deposits are usually credited instantly. If there is a delay, please contact support.
  • If a deposit fails, funds will be returned in accordance with the payment provider's policies.
  • Deposits made through fraudulent or unauthorized payments will be cancelled.

Withdrawal Policy

  • Withdrawals can only be made to verified accounts using the registered payment method.
  • Withdrawal processing typically takes 1–3 business days.
  • Winnings earned from a bonus must meet the specified wagering requirements before a withdrawal can be made.
  • All withdrawal processes are conducted in compliance with AML (Anti-Money Laundering) policies.

To deposit via Mobile Banking or Nagad On the deposit page Go and follow the detailed instructions provided.

5Bonus & Promotion Policy

299bot offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, and referral bonuses. Each bonus comes with specific terms and conditions that must be met.

Wagering Requirements

Most bonuses come with a wagering requirement, meaning the bonus amount must be wagered a set number of times before a withdrawal can be made. For example, if the wagering requirement is 30x and the bonus is 100 BDT, a total of 3,000 BDT must be wagered before withdrawing.

General Bonus Rules

  • The same bonus cannot be claimed more than once by the same person, household, or device.
  • Any unused bonus will be automatically cancelled once it expires.
  • If bonus abuse or manipulation is detected, all bonuses and associated winnings will be forfeited.
  • 299bot reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • The maximum withdrawable amount from bonus winnings may be capped.

6Gaming Rules & Fair Use

All games on 299bot are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is fully automated and impartial, and is regularly audited by independent third-party auditors.

The following activities are strictly prohibited on 299bot and may result in account closure and forfeiture of funds:

  • Using bots, automation software, or artificial intelligence to play games.
  • Collaborative betting or any attempt to manipulate game outcomes.
  • Exploiting technical glitches or bugs to gain an unfair advantage.
  • Demeaning or harassing other users.
  • Money laundering or any other illegal financial activity.

299bot reserves the right to reclaim any funds credited due to a technical error. If a game is interrupted mid-session due to a technical issue, 299bot will resolve it based on its own records.

7Account Suspension & Closure

299bot reserves the right to temporarily or permanently suspend any account without prior notice under the following circumstances:

  • Violation of any provision of these Terms & Conditions.
  • If registration is completed using false or misleading information.
  • If evidence of fraudulent activity is found.
  • Operating multiple accounts.
  • If age verification fails.
  • Upon instruction from law enforcement authorities.

Users may request to close their 299bot account at any time by contacting support. Any active bonuses at the time of closure will be cancelled; however, any valid balance will be returned in accordance with the applicable rules.

8Responsible Gaming Policy

299bot believes gaming is a form of entertainment, not a source of income. That's why we take responsible gaming seriously. We provide every user with the following protective features:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: You will receive regular reminders about how long you have been playing.
  • Loss Limit: The game will automatically stop if losses exceed the specified limit.

If you or someone you know is struggling with a gaming addiction, please seek professional help. For more information on responsible gaming, visit our Responsible Gaming Visit the page.

9Privacy & Data Protection

299bot places the highest priority on protecting your personal information. Data collected at registration is used solely for account management, service improvement, and legal compliance.

We protect all your data using 256-bit SSL encryption. Your personal and financial information is never sold or shared with third parties — except in response to valid requests from law enforcement authorities.

To learn more about our data protection practices, visit our Privacy Policy Read.

10Terms Update & Dispute Resolution

299bot reserves the right to modify, revise, or update these Terms & Conditions at any time. For significant changes, we will make reasonable efforts to notify you via your registered mobile number or email. However, it remains your responsibility to check this page regularly.

Dispute Resolution

If you have a complaint or dispute, please contact our support team first. The team will provide an initial response within 48 hours. If the matter cannot be resolved directly with us, 299bot's licensing authority will be engaged to facilitate a resolution.

Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of 299bot's licensing authority. 299bot's decisions shall be considered final and binding on all parties.

For any questions or issues, use our 24/7 live chat support. We are always here to help.

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